After a storm hits Rocky Face, getting a proper inspection is critical. Most insurance policies in GA have a 12-month filing window for storm claims. Rocky Face Roofing & Maintenance provides free inspections, thorough documentation, and handles the claim process so nothing slips through the cracks.
Our storm damage process is straightforward: free inspection, full photo documentation, direct filing with your insurance carrier, meet the adjuster on-site, and handle the repairs once the claim is approved. We don't ask for money upfront on insurance claims. You pay your deductible and insurance covers the rest.
Our Storm Damage Repair Process
Roof Inspection
Within 48 hours of the storm, our inspector is on your Rocky Face roof. We check for hail impact, wind-driven shingle lift, cracked ridge caps, and any penetration failures. A full photo report is provided regardless of whether damage is found.
Insurance Claim Filing
We help you file the claim with your insurance carrier using our inspection report, photos, and damage summary. This documentation follows the same standards adjusters use, which means smoother processing.
On-Site Adjuster Visit
Your adjuster gets a guided tour of the damage by our inspector. We speak the same language: hail hit classification, wind speed thresholds, manufacturer warranties voided by damage. This meeting is where claims get approved.
Storm Restoration
We handle the work and coordinate final inspection with your carrier if required. After completion, you get before-and-after documentation and your warranty paperwork. The entire process, from storm to finished roof, managed by Rocky Face Roofing & Maintenance.
What Rocky Face Customers Say
"Responded fast and got the job done right the first time. Crew was polite, professional, and cleaned up everything. Would absolutely hire again."
"From the first phone call to the final walkthrough, everything was seamless. The team was courteous and efficient. Already recommended them to two friends."
"Our neighbors recommended them and now we understand why. Meticulous attention to detail and they treated our home like it was their own."
Why Choose Rocky Face Roofing & Maintenance for Storm Damage Repair?
Xactimate Documentation
Our estimates use Xactimate, the same software your insurance company uses. This means faster processing and fewer disputes over line items.
Insurance Claims Handled
We manage the entire process: inspection, documentation, filing, adjuster meeting, supplements, and repair. You deal with us, not the insurance bureaucracy.
No Upfront Payment on Claims
We don't ask for money upfront on insurance jobs. You pay your deductible after the work is complete. Your insurance carrier pays the balance directly.
Full Manufacturer Warranty
Your storm-restored roof gets the same manufacturer warranty as any other replacement. Manufacturer-certified installation regardless of who pays for it.